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Why you should NOT use GoDaddy has your hosting provider

GoDaddy is a great place to register domains. PERIOD

I have been running a dedicated server little over one month we can report 3 occasions of downtime. And many other issues when the server simply is acting erratic.

On a situation, I waited (over the weekend) 36 hours for a ticket reply.

Last week during a business meeting it stopped working, I went to the status report page of GoDaddy and it said that dedicated servers were with problems. Took them 5 hours to solve.

Today I started getting errors from crons running and I can’t ping ssh.github.com (unknown host) from the server and Just-ping results ok all over.

It is sunday (I work everyday, contrary to GoDaddy support). The chat support for dedicated servers is has good as not being there. Hours waiting and no answer. And that power cycle message that I just started and that can make the server go down for 30-60 minutes (again).

Went to the status page, all good. Then, went to dedicated server control panel:

GoDaddy status vs reality

I think this picture illustrate the question.

If I didn’t have so much on my to-do list. I would change it today. But I have deadlines and things already planned. The only thing I know is that I will move out of GoDaddy.

By Hugo Gameiro

I run Masto.host, a fully managed hosting solution for Mastodon instances and Nuvens.pt, a Portuguese hosting service for websites.
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